
Advice

Choose
one of the sections below to find the information you
are looking for. At present, selling, letting, financial,
mortgage removals and housing professionals sections
are on the site with the other sections being added
as the site is developed.
Renting
Renting
an apartment can be stressful, especially if time and
money are limited. It’s not uncommon for people
to leap before they look just to relieve the pressure
of apartment hunting. Selecting a place to live is important.
If you’re unhappy with your home, it can have a
significant negative impact on your life.
So, once you’ve determined the place is in your
price range, take a pad and pen to make notes as you consider
the following:
What’s the neighborhood like? If you’re new
to the area, ask about the nearest grocery store, bank,
video store, etc. Walk around to see what kind of activity
is in the area. Ask about transportation routes and how
safe the neighborhood is.
Who are the neighbors? You’re not asking the landlord
to judge, you’re asking for facts. Do they have
kids? Pets? Are they college students or elderly couples?
This will help you decide if you’ll enjoy living
there. This isn’t as much of a concern if you’re
living in a mid or high rise. However, if you are renting
an apartment in house, it may set off your allergies if
the people below you have a dog.
How is the place heated and cooled? This is of particular
concern if you are responsible for paying the utilities.
Do you have control over heating and/or air conditioning
levels? Also be sure to find out average monthly costs
of water and hydro.
Are there enough windows and which direction(s) do they
face? Light and temperature can dramatically affect how
much you enjoy your home. If you find lack of light depressing,
you may want to avoid basements or apartments with tiny
windows. If there is a long wall facing north and you’re
in a colder climate, find out how well it is insulated
to protect yourself from northern winds.
How much closet space is there? You may not be a clotheshorse,
but you still need a place to hang clothes and coats,
put away shoes, linen and even the vacuum cleaner. Apartments
in older houses tend to have few closets. Look to see
how the current tenant (if there is one) manages.
How old is the wiring? Count how many outlets there are
and if they have a grounding socket. Few outlets and/or
two-pronged outlets often indicate older wiring, which
can be a safety concern.
How present is the landlord? You want your landlord to
be available when you need assistance, but it can be intrusive
and uncomfortable to have him or her around all the time
or coming by unannounced.
What are the policies and laws regarding pets? If a pet
is already part of your family, make sure it is legal
and acceptable to have pets. Otherwise, you may have to
face a heartbreaking decision.
How big are the rooms? You can use a tape measure or pace
off to get a good idea of the room dimensions. Also notice
how much and what size of furniture the current tenants
have. For example, if you have a queen-size bed, will
it fit in the bedroom? Also note stairwells, hallways
and doors. Maybe your couch will fit in the living room,
but will you be able to get it in?
Is there parking? If you have a car you’ll want
to know if parking is included in the rent, where it is
and how safe it is.
Check for insects and rodents. Look in corners, behind
furniture and along baseboards for any evidence of critters
or repellent. If there are current tenants, they may be
forthcoming with such information. And, if possible, visit
the apartment at night and turn lights on in the bathroom
and kitchen to look for any activity.
If the place is in need of repair or paint, find out what
will be done before you move in. If the plaster is falling
down and you have to repair it, you may find living there
more expensive and annoying than you bargained for.
The key to successful apartment hunting is keeping your
wits about you. Don’t just look at the surface of
things and make assumptions. Review the notes you made
as you viewed the apartment. Jot down your impressions
as well. This will be your home. It is worth taking the
time to plan ahead, ask questions and weigh pros and cons
before signing on the dotted line.
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Financial
What
should I think about when choosing a mortgage?
To
assist you to narrow down the search for your new mortgage,
you should first decide which payment method best suits
you. Whether it is to be a repayment, interest only or
perhaps a flexible mortgage. To help you decide on the
method most suitable for you, it would be sensible to
take into account your attitude to risk . Only a repayment
mortgage can guarantee, assuming all mortgage payments
are maintained properly, that your mortgage debt will
be repaid at the end of the original mortgage term.
Always
shop around for the best rates, but be sure you are comparing
like with like. To do this check the APR of the loan.
You also need to bear in mind that the interest payments
in respect of fixed rate mortgages can rise steeply once
the initial 'fixed' period ends. Therefore your planning
should always include the possibility of sharp changes
to future interest payments.
If
you are intending to sell your home in the near future,
check whether there are any redemption penalties attached
to the mortgage or if your mortgage deal will allow you
to take the mortgage on to the next property.
Check
what arrangement fees the lender charges and whether these
are refundable should you decide not to proceed midway
through the application process.
Check
for additional costs such as mortgage indemnity premiums
and buildings and contents insurance.
More
information on interest only mortgages
Consider using a mortgage broker and taking independent
financial advice, this can save you a lot of time checking
the differences between the various lenders; it can also
help clarify which mortgage package best suits your circumstances.
If
you elect to have a interest only mortgage then your payment
to the lender only represents the interest due on the
outstanding debt. In order to repay that debt then normally
you would use an additional savings vehicle. One that
enables you to build a fund of money from which you can
clear the mortgage at the end of the agreed term. The
lender may also expect you to have sufficient life assurance
cover to enable your next of kin to repay the debt if
you die during the term of the mortgage.
The
three most common savings vehicles used for mortgage repayment
are:-
ISA:
you can benefit from the tax concessions available within
these plans. Under current legislation any income or gains
achieved from your ISA plan are tax-free. It is from the
proceeds of your plan that pay off your mortgage. An added
opportunity, if your ISA performs exceptionally well,
or you can afford additional payments to it, is that you
may be able to repay your mortgage ahead of schedule.
Pension: by using the tax-free lump sum facility available
from your pension plan to pay off your mortgage debt,
you can take advantage of the tax relief that are available
on pension contributions. You must remember that under
normal circumstances the benefits under pension plans
may not be drawn before age 50. Therefore the earliest
likely date at which you could repay your mortgage debt
would be 50.
If
pension benefits are provided by your employer, these
cannot normally be taken until you actually retire from
that employment. According if you are looking to pay off
your mortgage earlier than when you retire then a Pension
may not be the appropriate repayment vehicle for your
needs.
Since
part of your pension fund is being used to clear the mortgage
debt, you should be aware that your income in retirement
will reflect this fact as less money will be available
for the provision of income. Careful consideration needs
to be given to this repayment method. You would be wise
to seek advice from your financial adviser before adopting
this approach.
Endowment: These are Life Assurance policies that serve
two purposes. Firstly they provide financial protection
in case you die before the end of the mortgage term. Secondly,
if you survive throughout the policy term,the investment
element of the policy provides a lump sum (maturity value)
that can be used to repay the outstanding mortgage debt.
The
use of these arrangements has been very popular in the
past but has received negative press coverage during in
the 1990s. There is some suggestion that many of the problems
were associated with poor advice when homebuyers first
took out the endowment policies along side their mortgage
loans. It must be understood that endowment policies are
long-term investments, the value of which may rise and
fall in line with the stock market. However over 25 years,
they may yield more than the amount you need to pay off
your mortgage although there are no guarantees available.
There
are three types of endowment policies:
With profits: you share in the profit of the life company
through which you buy the policy. This profit is added
to the amount in your funds
Unit-linked: the value of your units rise and fall in
line with the underlying funds into which your money is
being invested
Unitised with profits: a new version of the traditional
with profits concept that provides the ability to value
the policy quick and allows the charges to be specified
and collected in a similar manner to a unit linked plan.Please
note that none of the above methods are guaranteed to
repay your mortgage at the end of the mortgage term.
How
large a mortgage can I have?
Three
factors determine the size of mortgage you can have:
The
deposit you pay on the house: a lender would usually expect
you to put down at least 5% of the purchase price of the
house, though some lenders will consider a 100% mortgage
Your salary: generally, you can have a mortgage equivalent
to 3 times your salary. If you have a joint mortgage,
you could apply for 2.5 times your combined salaries,
or 3 times the main salary, plus the second salary.
The amount of any existing commitments you have: the amount
of personal loans, hire purchase agreements may be deducted
from the amount available for you to borrow.
The lender will expect to see proof of your salary and
will write to your employer for confirmation. If you include
commission or bonuses in your salary amount, the lender
would expect confirmation from your employer that these
are regular payments. However, if you require a mortgage
of less than 75% of the value of the property, the lender
may allow you to self-certificate your income.
I
am self-employed: how can I get a mortgage?
If
you can supply 3 years audited accounts and show a continuing
good income trend, then most lenders will consider your
application.
My
income is erratic: does that put me out of the running
for a mortgage?
You
can apply for a self-certification mortgage for up to
75% of the value of your property. This means that you
do not need to show proof of your income. You should note
that the interest charged on self-certified loans might
be higher than if income is confirmed, this is normally
to reflect the perceived higher risk of lending to someone
without verification of their income.
What
are mortgage indemnity payments?
If
you take out a mortgage for more than 75% of the value
of your home , the lender will normally ask you to provide
additional security to cover their potential loss should
you default on the loan. The most common method of providing
this additional security is for the lender to effect an
insurance policy (the premiums for which will be pay for
by you). The lender uses the money received from the insurance
policy to cover the costs they suffer involved in the
repossession and resale of the property.
Please
note that after any claim the insurer will normally look
to recover, from you, any payments they make to the lender.
The amount they will try to recover would include any
legal fees they have suffered during the process.
What
about protecting my mortgage payments?
There
are now very limited state resources for meeting mortgage
payments. It is sensible to look at insurance policies
that pay out if you lose your job or are unable to work
because of illness. Mortgage protection insurance policies
generally pay out up to 12 months’ mortgage payments.
They are frequently combined with other insurances such
as critical illness or permanent health insurance.
What
other costs are involved when buying a house?
In
addition to your mortgage, you should bear in mind the
following one-off costs at the time or purchase (or re
mortgage if you are changing mortgage lenders):
Legal
fees: unless you intend to carry out your own conveyancing,
you will need to pay a solicitor or other suitably qualified
person to complete the legal work
Land Registry fee: the Land Registry registers your ownership
of the property
Searches: your solicitor (or you) will need to check to
see if there are any plans for the neighborhood which
could affect the value of your property, such as the building
of a new road
Survey and valuation: the lender will insist that a survey
and valuation is done on the property. You should think
about a more comprehensive survey to check for structural
or other defects
Stamp duty: all transfers of property of £60,000
or over attract stamp duty. For property transfers between
£60,000 and £249,999 stamp duty is charged
at 1% of the property price, for properties between £250,000
and £500,000 then the rate is 3.0%. The rate of
Stamp duty for transfers of property over £500,000
is 4%.
STOP PRESS: In his Pre-Budget Report of 27 November the
Chancellor of the Exchequer announced his Government's
intention to implement the first phase of the stamp duty
exemption relating to the purchase of property in certain
designated disadvantaged areas of the UK, which will apply
where the consideration, or premium for a lease, does
not exceed £150,000. Relief will be available for
all transfers of property in the designated areas with
effect from 30th November 2001..gov.uk/so/1
What
is a CAT standard mortgage?
A
CAT standard mortgage meets the requirements set up by
the government for fair Charges, easy Access and decent
Terms.
What
if I can’t meet my mortgage payments?
Contact
your lender as soon as you realise you have a problem.
Although your mortgage is secured on your home, lenders
see repossession as the last resort: they stand to make
more money from your mortgage than the sale of your home.
Lenders will work out a plan with you to reduce your payments
for a time or stop them temporarily, and work out a new
term for your mortgage.
More
information on CAT standard mortgages
To
achieve the government’s mortgage CAT standard:
All
fees must be explained from the beginning
Interest must be calculated on a daily basis
The interest rate must be no higher than 2% above the
Bank of England rate
No early redemption charges for variable rate mortgages
Redemption charges on fixed or capped mortgages can only
be charged a) during the lower rate period b) at no more
than 1% of the loan for the remaining years
Maximum £150 arrangement fee if the mortgage is
capped or fixed rate
No separate charge for mortgage indemnity insurance
The mortgage can move with you to another property
You can choose the day of the month you want to make payments
You can repay earlier if you wish
No products can be tied in to the mortgage (such as buildings
insurance)
The terms must be fair, clear and not mislead
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Mortgages
Mortgage
is used for house or property purchase. A loan is given
against the security of the property and interest is payable
until the loan is repaid. Mortgages can be interest only
or repayment. An interest only mortgage relies on a repayment
of capital from, for example, an ISA , endowment or pension
and interest is paid on the full amount of the loan until
repayment. With a repayment mortgage, the monthly payments
are part interest, part repayment of capital. Mortgage
providers will normally insist on some form of life insurance
to effect the repayment in the event of the death of the
borrower (or any one of the borrowers in the case of a
joint mortgage). This would normally be in the form of
term assurance for interest only mortgages and decreasing
term assurance for repayment mortgages.
Borrowers
may now be offered the option of a fixed interest rate
for a period as well as the more traditional variable
interest rate. The advantage of the fixed rate is that
it protects the borrower during the fixed rate period
against rises in interest rates, though, if interest rates
fall the borrower will not benefit from lower rates.
Flexible
or Fixed
Part
of finding the most suitable mortgage is deciding on which
style of rate to choose from. Making this decision is
of paramount importance, thus ensuring that the selected
mortgage matches your requirements from day one.
Interest
rates vary from one lender to another. The following provides
a description of the choice available to you.
Standard
Variable Rate
This rate is set by lenders and dictated by the Bank of
England base rate. Essentially this means that there is
a good chance of your monthly mortgage payments increasing
or decreasing. The standard variable rate will generally
be set higher than some of the following.
Flexible
As the name suggests this type of mortgage offers flexibility.
The benefit here is that you may be able to make over
payments, under payments, lump sum payments, repay the
loan early or take advantage of payment holidays. The
options with this style of loan are vast and will vary
from lender to lender.
Fixed
Rates
With this type of mortgage your monthly payments are secure
and are not effected by the movement of the variable rate.
This is particularly useful if you prefer to budget each
month, as mortgage payments remain static over a chosen
period. The longer the fixed term you choose the higher
your interest rate will be.
Discount
Rate
This is simply a variable rate mortgage but with a guaranteed
discount to provide a saving over a chosen or stipulated
period. At the end of the discount period your interest
rate will revert back to the standard variable.
Capped
Rate
In this type of mortgage your monthly payments have an
upper limit. If the variable rate moves above your capped
rate, your monthly payments will not increase. However,
should the variable rate fall below the capped rate then
your mortgage payments will reduce accordingly
Cashback
The incentive with this style of mortgage is that the
lender will offer a lump sum at the commencement of the
loan. In many cases obtaining a cashback will restrict
or disqualify you from obtaining any fixed or discount
offers. The exception to this would be lenders offering
a combination of cashback with fixed or discount.
Tracker
A tracker will follow the movement of the Bank of England
base rate and not the lenders variable. Typically this
rate will be slightly lower than the lenders standard
variable rate, however this differential cannot be guaranteed.
Cat-standard
Due to recent and growing resentment towards hidden conditions
attached to mortgages, cat standards were introduced.
A mortgage with a “Catmark” will meet stringent
criteria set down by Government. This means there should
be no compulsory lender products (such as buildings and
contents insurance); interest is calculated daily, no
redemption penalties and arrangement fees of no more than
£150, which should be disclosed up front.
Current
account mortgage
This method combines all finances together in one package.
This allows your salary to be paid in to the same account
as your mortgage, taking advantage of daily interest rate
calculations. The downside to this is essentially what
you have is a rather large overdraft
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Housing
Professionals
Surveyor
- Valuation Survey
A surveyor will usually carry out a valuation survey
for the lender to assess whether the proposed loan is
less than the value of the house. The surveyor will
know firstly what the proposed price of the house is,
and secondly, the size of your requested mortgage. Expect
the valuation price to be lower than the asking price
- the surveyor will always be pessimistic and cautious.
The
lender will pass on the cost of the valuation to you,
but remember, you do not automatically have the right
to read the report. At the end of the day, the surveyor
is valuing the property for the benefit of the lender.
What are the Benefits?
You get a second opinion on the asking price.
The survey may indicate work that needs to be done.
If the property turns out to be unmortgagable a "failed
survey" (see below), you will have saved yourself
a lot of trouble in the future.
Failed
Valuation Survey
A valuation survey can fail for various reasons:
The
valuer believed the property to be overpriced.
The valuer finds a major defect.
All is not lost! See if the lender will explain why
the valuation "failed". If the property was
overpriced, it gives you an excellent opportunity to
renegotiate with the owner (especially if they are eager
to sell). If there is a major defect and you still want
the house, try to negotiate a substantial discount and
approach the lender again.
In
rare circumstances, the valuation may be higher than
the asking price. If this is the case, you'll be getting
a good deal.
Surveyor
- Full Structural Survey
The surveyor will carry out a structural survey to assess
the condition of the house. The report of the survey
details the surveyors findings. Although this report
can run over 20 pages, it is worth paying attention
to the liability clauses - don't assume that you can
sue the surveyor if the house collapses the day you
move in.
Often the surveyor will only list visable defects. It
is not their job to check behind every cupboard and
lift up every carpet. The surveyor will not be able
to give you a definitive answer to whether you should
buy the house. Often a buyer may view a defect in a
different light. Surveyors will attempt to list every
defect they can find, and even the best houses may seem
to be riddled with faults judging by the size of report.
Take into account that the majority of houses will have
some defects.
The
main reason for the survey is to give you a priced list
of minor and serious work needed. The cost of work will
tend towards the pessimistic side. Use this list to
reapproach the seller and negotiate a lower price. If
the house price plus the cost of the necessary work
is higher than the market value of the property, you
should seriously consider whether the house is worth
buying.
Surveyor - Homebuyer Survey and Valuation
This survey and valuation is more economically priced,
and suitable mostly for properties of post war construction
which have had no alterations, or any changes to the
surrounding area which could have affected the property
adversely. The document will provide details of:
the general condition and constructional type of the
property
matters and defects that are judged to be either urgent
or significant
valuations of the property as it stands and when repaired
(if appropriate)
Solicitors
A solicitor job is to take care of all the legal
aspects of moving house. These "disbursements"
include:
Local
Search Fee
Land Charges Search Fee
Land Registry Fees
Stamp Duty
On top of these costs a solicitor will charge their own
fee (+VAT). Often, personal recommendations are a good
way of choosing prospective solicitors, but always ask
for a written quotation (not an estimate) as charges can
vary. Remember however that cheaper solicitors may be
lower for a reason. A solicitor may charge between £400
and £750 for properties worth up to £100,000
and anywhere from £750 to over £1,000 for
more expensive houses.
Additionally
you should always get a minimum of three quotations to
compare. Use HouseWeb's free service to quickly find three
competitive quotes in your area.
What do Solicitors Do?
Check the property is actually owned by the vendor
This involves "searches" of deeds and checks
with the local authorities to establish if any new developments
are planned in the vicinity (e.g. new motorway, road widening,
etc).
Draw
up a Contract of Sale
This draft contract will detail the conditions of sale.
A "preliminary enquiry" will be sent to the
vendor asking a standard set of questions. As the solicitor
is unlikely to visit the house, it is important that you
establish any specific issues which need to be included
in the contract.
Be sure of what contents the vendor will be taking with
them and what you are buying. Use the Fixture and Fittings
Checklist to run through with the vendor the house contents
you are buying. When complete, give this list to your
solicitor.
The
contract is likely to bounce between the solicitors of
both parties and refined. Expect this process to take
anything up to ten weeks.
Exchange of Contracts
This is the point at which both parties become legally
bound to the sale and purchase of the property. The solicitor
overseas the signing of the contracts.
Conveyancers
Licensed Conveyancers will do similar tasks to Solicitors.
They offer skills in residential as well as commercial
property. These skills include the sale, purchase and
remortgage of freehold and leasehold houses or flats,
the creation of new leases and tenancies, and the transfer
of interests in domestic property. Additionally, some
conveyancers act for a large number of mortgage lenders
and can assist with mortgage advice.
You
will typically find two types of conveyancing companies.
The first type operate a national service where all correspondence
with the customer occurs by telephone, post or over the
internet (or a combination of all three). As they have
a national coverage, they often deal with a larger number
of customers. The second type is a more local business
that may specialise in knowing the local area and may
discuss your requirements and their services face-to-face.
This is more of a personal and local service. Many companies
now offer a facility on their web site to track the progress
of your property.
You
may find that fees vary greatly depending on which type
of company you use. Conveyancing costs are often very
competitive, therefore it is worth shopping around. It
is important to look at the services they offer - if you
choose the cheapest, you may not get value for money.
It is essential to get three quotes to compare costs and
make sure you are comfortable with the conveyancer. Try
HouseWeb's free Service Centre to find three competitive
quotes in your area.
Often,
estate agents, mortgage brokers and building societies
have their own conveyancers and may parcel them into the
package they offer. Note that Conveyancers can also work
on behalf of the seller.
Relocation
Agents
If
you want to avoid the headache of moving house and are
prepared to pay someone else to do it for you, relocation
agents are your answer. Typical tasks a relocation agent
will do include:
Using
an estate agent to sell your own property.
Finding suitable properties for you to view.
Raising the appropriate finance needed.
Dealing with paperwork.
Seeing the entire negotiation through.
For their work, they may charge around 1% to 1.5% (+VAT)
of the purchase price of the house you are buying. Click
here to get three quotes to compare using HouseWeb's free
Service Centre.
Why
Use a Relocation Agent?
The main factor is time-saving. You have to weigh up whether
the cost of using a relocation agent is lower than the
cost of your time spent selling and buying a house. If
you are self-employed for example you may need to move
but just don't have the time to go through the motions.
Relocation Agents will only accept commission on properties
over a certain value (e.g. over £200,000) to make
the jobs worthwhile. Also remember that the relocation
agent's skill in finding appropriate properties for you
to view relies heavily on the description you give them.
Use the Perfect House form to start focusing on your desired
features.
Estate
Agents - Selling your Property
When selling a house, most people approach an Estate Agent
to put their property on the market, although more people
are now choosing to sell privately. The
Estate Agent typically offers the following:
Suggesting an Asking Price (not Valuation) for your property
It is important to realise that an Estate Agent does not
value your property. A property valuation is carried out
by a qualified surveyor and costs several hundred pounds.
An estate agent has no qualification in house valuation,
and their estimation would not be accepted by an insurance
companies as a basis for your buildings insurance.
An
estate agent uses their experience of similar properties
in the area to suggest an asking price. As it is a "gut
feel", there is no science and you are likely to
have as much of an idea as an estate agent. Always get
more than one estimation - you might be surprised to find
a large difference in each agent's estimation.
Never
accept an agent's estimation at face value. An Estate
Agent is in business and their aim, like most other businesses,
is to maximise their profits. If you feel their estimation
is too low, it might be because they want to make a quick
sale so they receive their commission faster (cash is
king). Estate Agents, at the end of the day, are salesmen.
Remember
that the valuation only sets the asking price. At the
end of the day, your house is only worth what someone
will pay for it.
Photographing house and producing publicity material (including
house description).
Advertising
your house in their window, through "For Sale"
boards, via mail-outs and possibly the press.
Organising
appointments for prospective buyers to view the property.
What
commission do they charge?
Expect anything from 1.5% to 4% of the house price.
Don't forget to add VAT at 17.5%. For example, a £200,000
property at 2.5% commission is £5,000. You need
to then add another 17.5% (£875), which means you
actually pay £5,875 in total commission.
Can I negotiate the commission?
Everything in life is negotiable.
How
many Estate Agents?
Choose one (a sole agent) and you'll pay less commission.
Choose two or more and commissions could double.
Can
I advertise my home with HouseWeb and with an Estate Agent?
Yes. If you are thinking of using an estate agent, check
that their contract does not have the term "sole
selling rights" (this is different from "sole
agent rights"). If it does have this in, ask for
it to be removed before signing. If they won't remove
it and you still wish to use an agent, find another estate
agent that will.
If
I sell my home with HouseWeb do I still need to pay the
Estate Agent?
No. The Office of Fair Trading state that so long as you
have not signed a contract with a clause giving the agent
"sole selling rights" you do not have to pay
them. As HouseWeb is not an estate agent, even if your
estate agent contract specifies "sole agent rights",
you still do not have to pay them commission.
Choosing an Estate Agent
Here are some tips for choosing the right Estate Agent:
Where they recommended to you by someone? If not, find
someone who has used them to get the inside story. Would
they use them again?
Interview the agent before instructing. Find out if he/she
has a sound local knowledge and knowledge of comparable
properties in the community.
Does the agent have any links with the community?
Does he/she look you in straight in the eye?
Do you feel comfortable with the person (if you do not,
how will the buyer feel?).
Do you trust the individual?
Will the service really be worth £3,000 plus? Would
you prefer to save the commission?
Could you do a better job selling your house without an
agent (through HouseWeb)?
Check
to see how experienced he/she is. Remember that there
are no qualifications needed in order to set up as an
Estate Agent, so be very careful.
What
are your first impressions? Do you get along well right
away? Are they really sincere?
Will
they treat you as a special customer, or will you be be
just another name on the list?
Are they a member of the national estate agent body -
NAEA (the majority are not!).
Do some research before valuation. This will give you
a realistic idea of your home's worth, and test their
own assumption. It has been know for some agents to price
a house for a quick sale, so that they earn their commission
quickly, at the expense of the homeowner.
What
Estate Agents Scams have been Reported?
Some Estate Agents have been caught and punished by the
Office of Fair Trading for conning client. In some cases
this has lead to a homeowner losing thousands of pounds.
A number of reported scams, including "Back-to-Back
Selling" are detailed on the Discussion Forum under
"Estate Agent Horror Stories". You have a right
to know about these and should make yourself familiar
with them. If you have been the subject of any scams,
please detail them on the Forum.
As the estate agent sits between the buyer and the seller,
they are ultimately the only party who have all information.
This position of power can be potentially abused, possibly
at the expense of the buyer, seller or both parties. One
common complaint is the inventing of fictitious buyers
making offers to force the price up.
Managing
the Estate Agent
In a lot of cases, you need to manage the Estate Agent
to ensure you get the best service. Here are some tips:
It is important to make clear all matters of the sale
before it is completed. Never assume anything - don't
forget to talk about fixtures and fittings.
Save
yourself and the agent time and aggravation. Only call
her/him when you've made a definite decision to sell.Confirm
each stage of the sale in writing with the agent.
Arrange
for a solicitor or conveyancer as soon as you think you
might be ready to place an offer. If the agent recommends
one, do not simply except their recommendation. Do some
research yourself.
Pay
all your fees on time. If you do not feel the agent has
earned their money, let them know and dispute what you
should pay them
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Removals
Planning
yuur move
Planning
your move well in advance can save you hours of stress
in the long run. Once you know the completion date of
the move, start planning!
The following planner will help you focus on what needs
to be done when.
1
Month To Go
Notify landlord (if applicable).
Contact Telephone to organise reconection/installation
of a line.
Inform Gas and Electrical companies that you will be
the new owner of the property.
Start collecting Packing Materials.
Book time off work.
Have a clear out!
2 Weeks and Counting...
Book Removal Company or van.
Arrange transit insurance (if necessary) for the move.
Inform appropriate people of your Change of Address.
Tell Post Office to redirect mail on date of move.
Organise for someone to look after any kids and pets.
Notify Local Authority of move and new address.
Make plan of new home and decide which rooms will be
used for what.
Start Packing (it's never too early).
1 Week Left
Arrange for any final bills to be paid.
Have meters read and pay any outstanding amount.
Cancel any services, e.g. window cleaner, milkman, newspaper
delivery.
Confirm arrangements with utility companies.
Arrange the exchange of keys. Collect yours as soon
as possible.
Find some old blankets to put down in new house to protect
carpets.
Make map of new property for the removal company.
Start cleaning the house.
The Day Before
Label Boxes and finalise packing.
Pack a container for emergency supplies.
Defrost Fridge/Freezer.
Finish cleaning the house.
The Day of the Move
Disconnect any remaining appliances.
Have one last final check.
Close and lock doors and windows.
Check that all containers have been delivered
Who
Do I Need to Tell about the Move?
Who to Inform?
Family Friends
Employer
School
Doctor
Dentist
Bank
Electoral
Register
Building
Society
Credit
Card Companies
Insurance
Companies
Share
Registrars
Rental
Companies
TV
Licensing Authority 08705 246 246
Post
Office
Gas
Company
Water
Company
Electricity
Company
Phone
Company
Inland
Revenue
National
Insurance Office 0191 213 5000
Council
Tax Office
Driving
License Centre (DVLA) 0870 240 0009
Motoring
Organisations
Opticians
Publications
Subscriptions
(Magazines, Charities etc)
Mail
Order Companies
Sports
& Social Clubs
Professional Organisations
Other
Packing
Before...
Plan your move in advance. An extra box from every supermarket
trip over time will save you a lot of hassle later on.
Do yourself a favour and throw out all the accumulated
junk that you know will never be of use! (Try HouseWeb's
Homeowner Auctions and make some extra money).
Collect packing materials early. Ask your friends to save
you anything of use. (If using a Removal Firm, they will
often supply you with containers). Keep hold of that stack
of newspapers too.
Try to pack non-essential items in advance to prevent
a nervous breakdown on the week of the move!
During...
Clearly label all boxes (and carpets), stating which room
they should go to.
Spread the weight of heavy items over several boxes.
Avoid a slipped disc... keep the weight of boxes to a
minimum.
Make sure the boxes are easy to carry and the tops are
secured.
Use bubble wrap and newspaper to wrap fragile items.
Disconnect appliances such as washing machines and dishwashers
in advance.
Defrost freezers so they are clear of ice on the day of
the move.
Don't pop the bubble wrap! (Oh alright, but just a few!).
State which boxes contain fragile items for the benefit
of the removal company.
Take apart large items (e.g. tables) as much as possible.
Pack a seperate "emergency" box with things
you'll need on the day before the move.
After...
Open that bottle of Champagne.
The
Removal Process
When the day of the move arrives, you will have the unenviable
task of getting all of your possessions from A to B. Most
(sane) people will leave the task to a removal company,
while others may hire a van and do it themselves.
Removal Companies on the Web
The
following factors will influence you decision:
Cash.
Distance of the Move.
Quantity of Belongings.
Size of Certain Objects (Could you really carry that piano?).
Accessiblity of your New Property (narrow hallway/stairs?).
The Removal Firm
It is a good idea to approach three firms and get quotations.
This will probably include a brief visit from the companies
to assess your belongings. Any reputable company will
do this. The quote will usually be based on expected number
of hours needed to complete the move, as well as extras,
such as special containers needed, carpet laying, un/packing
etc.
Check to see if the quote is inclusive of VAT and includes
some form of insurance covering damage to goods during
transit. Expect to be charged anything from £300
upwards. Consider including a tip if you are satisfied
when the removal is completed.
The DIY Route
If you are taking the DIY route, there are various things
to consider. Firstly, make sure your insurance covers
you for goods damaged during transit. The likelihood that
something will be knocked, dropped or broken is fairly
high considering the quantity of belongings that most
people own. Check out HouseWeb's Packing Tips to get you
off to a good start.Ring around for a good quote on a
van rental. Your driving license will be good for vans
up to a laden weight of 7.5 tonnes. Check whether unlimited
milage is included. It is false economy it you have to
do ten trips in a van, when a removal company can do it
in one, besides the fact that you will benefit from the
experience of people who do it for a living.
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